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To get started, see <a href="{{customizing_help_center_url}}" target="_blank">Customizing the Help Center</a>.</p>',"txt.help_center.placeholder_content.faq_article1_title":"How do I customize my Help Center?","txt.help_center.placeholder_content.faq_article2.localizing_help_center_url":"https://support.zendesk.com/hc/en-us/articles/203664336#topic_inn_3qy_43","txt.help_center.placeholder_content.faq_article2.support_multiple_languages_url":"https://support.zendesk.com/hc/en-us/articles/224857687","txt.help_center.placeholder_content.faq_article2_body_updated":'<p>If you have <a href="{{support_multiple_languages_url}}" target="_blank">configured your Help Center to support multiple languages</a>, you can publish content in your supported languages. </p>\n\n<p>Here\'s the workflow for localizing your Help Center content into other languages:</p>\n\n<ol>\n<li>Get your content translated in the other languages.</li>\n<li>Configure the Help Center to support all your languages.</li>\n<li>Add the translated content to the Help Center.</li>\n</ol>\n\n\n<p>For complete instructions, see <a href="{{localizing_help_center_url}}" target="_blank">Localizing the Help Center</a>.</p>',"txt.help_center.placeholder_content.faq_article2_title":"How do I publish my content in other languages?","txt.help_center.placeholder_content.faq_article3.create_template_url":"https://support.zendesk.com/hc/en-us/articles/115002374987","txt.help_center.placeholder_content.faq_article3.knowledge_capture_doc_url":"https://support.zendesk.com/hc/en-us/articles/360001975088","txt.help_center.placeholder_content.faq_article3.knowledge_capture_url":"https://support.zendesk.com/hc/en-us/articles/115012706488","txt.help_center.placeholder_content.faq_article3_title":"How can agents leverage knowledge to help customers?","txt.help_center.placeholder_content.faq_article_3_body_updated":'<p>You can use our <a href="{{knowledge_capture_url}}" target="_blank">Knowledge Capture app</a> to leverage your team’s collective knowledge.</p>\n<p>Using the app, agents can:\n<ul>\n  <li>Search the Help Center without leaving the ticket</li>\n  <li>Insert links to relevant Help Center articles in ticket comments</li>\n  <li>Add inline feedback to existing articles that need updates</li>\n  <li>Create new articles while answering tickets using a pre-defined template</li>\n</ul>\n</p>\n\n<p>Agents never have to leave the ticket interface to share, flag, or create knowledge, so they can help the customer, while also improving your self-service offerings for other customers.</p>\n\n<p>To get started, see our <a href="{{knowledge_capture_doc_url}}" target="_blank">Knowledge Capture documentation</a>.</p>\n\n<p>And before your agents can start creating new knowledge directly from tickets, you’ll need to <a href="{{create_template_url}}" target="_blank">create a template</a> for them to use. To help you along, we’ve provided some template ideas below. You can copy and paste any sample template below into a new article, add the <strong>KCTemplate</strong> label to the article, and you’ll be all set.</p>\n\n<h4>Q&amp;A template:</h4>\n\n<blockquote>\n\n<p>\n<h3>[Title]</h3>\n</p>\n\n<p>\n<h3>Question</h3>\nwrite the question here.\n</p>\n\n<p>\n<h3>Answer</h3>\nwrite the answer here.\n</p>\n\n</blockquote>\n\n<h4>Solution template:</h4>\n\n<blockquote>\n\n<p>\n<h3>[Title]</h3>\n</p>\n\n<p>\n<h3>Symptoms</h3>\nwrite the symptoms here.\n</p>\n\n<p>\n<h3>Resolution</h3>\nwrite the resolution here.\n</p>\n\n<p>\n<h3>Cause</h3>\nwrite the cause here.\n</p>\n\n</blockquote>\n\n<h4>How-to template:</h4>\n\n<blockquote>\n\n<p>\n<h3>[Title]</h3>\n</p>\n\n<p>\n<h3>Objective</h3>\nwrite the purpose or task here.\n</p>\n\n<p>\n<h3>Procedure</h3>\nwrite the steps here.\n</p>\n\n</blockquote>\n',"txt.help_center.placeholder_content.feature_requests_post0_body":"<p>You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can review feature requests and provide feedback.</p>","txt.help_center.placeholder_content.feature_requests_post0_title":"I'd like a way for users to submit feature requests","txt.help_center.placeholder_content.general_discussion_post0.getting_around_community_url":"https://support.zendesk.com/hc/en-us/articles/203664386#topic_dqx_znw_3k","txt.help_center.placeholder_content.general_discussion_post0.managing_community_topics_url":"https://support.zendesk.com/hc/en-us/articles/205586568#topic_dqx_znw_3k","txt.help_center.placeholder_content.general_discussion_post0_body_updated":'<p>The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, or any other response that\'s part of a typical community discussion. <strong>Note</strong>: Don\'t confuse topics with articles. In the community, topics are top-level containers for posts.</p><p>You can use search or you can browse the topics and posts using views and filters. See <a href="{{getting_around_community_url}}" target="_blank">Getting around the community</a>.</p><p>We created a few common topics as placeholders to help you get started. You can delete the topics and add your own. To learn how, see <a href="{{managing_community_topics_url}}" target="_blank">Managing community topics</a>.</p><p>Each user in your community has a Help Center profile (Guide Professional and Enterprise), so your community members can get to know one another better. Profiles contain relevant information about the community member, along with their activities and contributions.</p>',"txt.help_center.placeholder_content.general_discussion_post0_title":"What is the community?","txt.help_center.placeholder_content.general_discussion_post1.add_community_discussions_url":"https://support.zendesk.com/hc/en-us/articles/205586568#topic_dqx_znw_3k","txt.help_center.placeholder_content.general_discussion_post1_body_updated":'<p>That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different types of users (for example, end users and API developers), you might add a topic or topics for each type of user.</p><p>A General Discussion topic is a place for users to discuss issues that don\'t quite fit in the other topics. You could monitor this topic for emerging issues that might need their own topics.</p>\n\n<p>To create your own topics, see <a href="{{add_community_discussions_url}}" target="_blank">Adding community discussion topics</a>.</p>',"txt.help_center.placeholder_content.general_discussion_post1_title":"Which topics should I add to my community?","txt.help_center.placeholder_content.general_discussion_post2.getting_around_the_community_url":"https://support.zendesk.com/hc/en-us/articles/203664386#topic_dqx_znw_3k","txt.help_center.placeholder_content.general_discussion_post2_body2_updated":'<p>You can use search to find answers. You can also browse topics and posts using views and filters. See <a href="{{getting_around_the_community_url}}" target="_blank">Getting around the community</a>.',"txt.help_center.placeholder_content.general_discussion_post2_title":"How do I get around the community?","txt.help_center.placeholder_content.general_discussion_post3_body_updated":"Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. %{link}","txt.help_center.placeholder_content.general_discussion_post3_link":"Learn more","txt.help_center.placeholder_content.general_discussion_post3_link_url":"https://support.zendesk.com/hc/en-us/articles/203664406#topic_fm4_s1x_ds","txt.help_center.placeholder_content.general_discussion_post3_title":"Feature a post","txt.help_center.placeholder_content.sample_article0_body":"<p>All <strong>Stellar Skyonomy</strong> merchandise purchases are backed by our 30-day satisfaction guarantee, no questions asked. We even pay to have it shipped back to us. Additionally, you can cancel your <strong>Stellar Skyonomy</strong> subscription at any time. Before you cancel, review our refund policies in this article.</p><br><p><strong>Refund policy</strong></p><p>We automatically issue a full refund when you <a>initiate a return</a> within 30 days of delivery.<br><br>To <a>cancel an annual website subscription</a> you can do so at any time and your refund will be prorated based on the cancellation date.</p><br><p><strong>Request a refund</strong></p><p>If you believe you’re eligible for a refund but haven’t received one, contact us by completing a <a>refund request form.</a> We review every refund and aim to respond within two business days.<br><br>If you haven't received a refund you're expecting, note that it can take up to 10 business days to appear on your card statement.</p>","txt.help_center.placeholder_content.sample_article0_title":"Sample article: Stellar Skyonomy refund policies","txt.help_center.placeholder_content.section_announcements":"Announcements","txt.help_center.placeholder_content.section_faq":"FAQ","txt.help_center.placeholder_content.section_sample_articles":"Sample articles","txt.help_center.placeholder_content.topic_feature_requests":"Feature Requests","txt.help_center.placeholder_content.topic_general_discussion":"General Discussion","txt.help_center.presenters.application.placeholder_not_found":"Could not find the placeholder for dynamic content named %{reference}","txt.help_center.presenters.errors.show_presenter.back_to_homepage_link":"Take me back to the home page","txt.help_center.presenters.errors.show_presenter.error_header":"oops","txt.help_center.presenters.errors.show_presenter.not_authorized":"You're not authorized to access this page","txt.help_center.presenters.errors.show_presenter.not_authorized_page_title":"You're not authorized to access this page","txt.help_center.presenters.errors.show_presenter.not_found_explanation":"You may have mistyped the address or the page may have moved","txt.help_center.presenters.errors.show_presenter.not_found_page_title":"The page you were looking for doesn't exist","txt.help_center.presenters.errors.show_presenter.not_found_title":"The page you were looking for doesn't exist","txt.help_center.presenters.errors.show_presenter.request_to_sign_in":"You need to %{sign_in_link} to view this page.","txt.help_center.presenters.errors.show_presenter.request_to_sign_in_full":"You need to sign in to view this page.","txt.help_center.presenters.errors.show_presenter.sign_in":"sign in","txt.help_center.presenters.errors.show_presenter.sign_in_page_title":"You need to sign in to view this page","txt.help_center.presenters.layouts.email_presenter.footer":"This email is a service from %{account_name}","txt.help_center.presenters.search.index_presenter.found_content_tag_results.one":'One result related to "%{content_tag}"',"txt.help_center.presenters.search.index_presenter.found_content_tag_results.other":'%{count} results related to "%{content_tag}"',"txt.help_center.presenters.search.index_presenter.found_content_tag_results.zero":'No result related to "%{content_tag}"',"txt.help_center.presenters.search.index_presenter.found_results.one":'One result for "%{query}"',"txt.help_center.presenters.search.index_presenter.found_results.other":'%{count} results for "%{query}"',"txt.help_center.presenters.search.index_presenter.found_results.zero":'No results for "%{query}"',"txt.help_center.presenters.search.index_presenter.found_results_with_scope_name.one":'One result for "%{query}" in %{scope_name}',"txt.help_center.presenters.search.index_presenter.found_results_with_scope_name.other":'%{count} results for "%{query}" in %{scope_name}',"txt.help_center.presenters.search.index_presenter.found_results_with_scope_name.zero":'No results for "%{query}" in %{scope_name}',"txt.help_center.presenters.search.index_presenter.preview_result.one":'Result for "%{query}"',"txt.help_center.presenters.search.index_presenter.preview_result.other":'Results for "%{query}"',"txt.help_center.presenters.search.index_presenter.preview_result.zero":'No results for "%{query}"',"txt.help_center.presenters.search.index_presenter.see_all_community.one":"See 1 Community result","txt.help_center.presenters.search.index_presenter.see_all_community.other":"See all %{count} Community results","txt.help_center.presenters.search.index_presenter.see_all_knowledge.one":"See 1 knowledge base result","txt.help_center.presenters.search.index_presenter.see_all_knowledge.other":"See all %{count} knowledge base results","txt.help_center.presenters.search.index_presenter.show_more_categories":"Show more categories","txt.help_center.presenters.search.index_presenter.show_more_help_centers":"Show more Help Centers","txt.help_center.presenters.search.index_presenter.show_more_sources":"Show more sources","txt.help_center.presenters.search.index_presenter.show_more_topics":"Show more topics","txt.help_center.presenters.search.results_presenter.show_more":"Show more","txt.help_center.recaptcha.errors.verification_failed":"The CAPTCHA verification failed. Please try again.","txt.help_center.shared.are_you_sure":"Are you sure?","txt.help_center.shared.choose":"Choose","txt.help_center.shared.close":"Close","txt.help_center.shared.closeAlert":"Close alert","txt.help_center.shared.powered_by":"%{link_text} by Zendesk","txt.help_center.shared.server_error":"A problem occurred while connecting to the server. Please try again.","txt.help_center.templates.components.ticket_forms.ticket_form_not_found_error":"Could not find the ticket form for id: %{ticket_form_id}","txt.help_center.view.community.comments.comment_approved_notification":"This comment is now visible to the community.","txt.help_center.view.community.posts.post_approved_notification":"This post is now visible to the community.","txt.help_center.views.admin.anonymous_user_tracking_enabled.form.enabling_anonymous_tracking_article_url":"https://support.zendesk.com/hc/en-us/articles/4408834944154-Implementing-cookie-consent-in-your-help-center","txt.help_center.views.admin.anonymous_user_tracking_enabled.form.explanation":"Automatically adds an anonymous user tracking code on all help center pages. Make sure to configure your cookie consent manager before enabling this. {{#link}}Learn More{{/link}}","txt.help_center.views.admin.anonymous_user_tracking_enabled.form.label":"Turn on anonymous user tracking","txt.help_center.views.admin.appearance.general_settings.name":"Name","txt.help_center.views.admin.appearance.general_settings.name_change":"Change","txt.help_center.views.admin.appearance.mobile_settings.header_color":"Color","txt.help_center.views.admin.appearance.mobile_settings.header_label":"Header","txt.help_center.views.admin.appearance.mobile_settings.logo":"Logo","txt.help_center.views.admin.appearance.mobile_settings.logo_size_hint":"The optimal dimensions for the image is 110 × 110 pixels. Larger images will be scaled down.","txt.help_center.views.admin.appearance.role.admin":"Admin","txt.help_center.views.admin.appearance.role.agent":"Agent","txt.help_center.views.admin.appearance.role.anonymous":"Anonymous","txt.help_center.views.admin.appearance.role.end_user":"End user","txt.help_center.views.admin.appearance.role.manager":"Manager","txt.help_center.views.admin.appearance.template_title.approval_request_list_page":"Approval request list page","txt.help_center.views.admin.appearance.template_title.approval_request_page":"Approval request page","txt.help_center.views.admin.appearance.template_title.article_page":"Article page","txt.help_center.views.admin.appearance.template_title.category_page":"Category page","txt.help_center.views.admin.appearance.template_title.community_post_list_page":"Community post list page","txt.help_center.views.admin.appearance.template_title.community_post_page":"Community post page","txt.help_center.views.admin.appearance.template_title.community_topic_list_page":"Community topic list page","txt.help_center.views.admin.appearance.template_title.community_topic_page":"Community topic page","txt.help_center.views.admin.appearance.template_title.contributions_page":"Contributions page","txt.help_center.views.admin.appearance.template_title.document_head":"Document head","txt.help_center.views.admin.appearance.template_title.error_page":"Error page","txt.help_center.views.admin.appearance.template_title.footer":"Footer","txt.help_center.views.admin.appearance.template_title.header":"Header","txt.help_center.views.admin.appearance.template_title.home_page":"Home page","txt.help_center.views.admin.appearance.template_title.javascript":"Javascript","txt.help_center.views.admin.appearance.template_title.new_community_post_page":"New community post page","txt.help_center.views.admin.appearance.template_title.new_request_page":"New request page","txt.help_center.views.admin.appearance.template_title.request_page":"Request page","txt.help_center.views.admin.appearance.template_title.requests_page":"Request list page","txt.help_center.views.admin.appearance.template_title.search_results":"Search results","txt.help_center.views.admin.appearance.template_title.section_page":"Section page","txt.help_center.views.admin.appearance.template_title.service_list_page":"Service list page","txt.help_center.views.admin.appearance.template_title.service_page":"Service page","txt.help_center.views.admin.appearance.template_title.stylesheet":"Stylesheet","txt.help_center.views.admin.appearance.template_title.subscriptions_page":"Following page","txt.help_center.views.admin.appearance.template_title.user_profile_page":"User profile page","txt.help_center.views.admin.articles.draft.articles_overview.link.text":"Articles overview","txt.help_center.views.admin.articles.draft.articles_overview.link.url":"https://support.zendesk.com/hc/en-us/articles/235723407","txt.help_center.views.admin.articles.draft.no_longer_available.description":"The list of drafts has moved to the %{articles_overview_link}, which is available to Guide managers only.","txt.help_center.views.admin.articles.draft.no_longer_available.descriptionV2":"The list of drafts has moved to the %{articles_overview_link}, which is available to Guide admins only.","txt.help_center.views.admin.articles.draft.no_longer_available.how_to_get_access":"Please contact your Zendesk administrator if you should be a Guide manager.","txt.help_center.views.admin.articles.draft.no_longer_available.how_to_get_accessV2":"Please contact your Zendesk administrator if you should be a Guide admin.","txt.help_center.views.admin.articles.draft.no_longer_available.title":"The list of drafts is no longer available to you.","txt.help_center.views.admin.articles.draft.title":"Draft articles","txt.help_center.views.admin.articles.edit.mark_all_outdated":"Mark all translations as outdated","txt.help_center.views.admin.articles.form.draft":"Draft","txt.help_center.views.admin.articles.form.out_of_date":"Outdated","txt.help_center.views.admin.categories.confirm_delete_category_with_archive":"Deleting this category will delete all sections and archive any articles in this category. Deleted sections cannot be recovered.\nAre you sure you want to continue?","txt.help_center.views.admin.categories.confirm_delete_empty_category":"Are you sure you want to delete this category?","txt.help_center.views.admin.categories.delete_category":"Delete category","txt.help_center.views.admin.categories.edit.add_category":"Add category","txt.help_center.views.admin.categories.edit.edit_category":"Edit category","txt.help_center.views.admin.categories.form.description":"Description","txt.help_center.views.admin.categories.form.name":"Name","txt.help_center.views.admin.categories.new.button":"Add","txt.help_center.views.admin.category_translations.edit.submit":"Update","txt.help_center.views.admin.category_translations.edit.submit_translation":"Update translation","txt.help_center.views.admin.category_translations.form.description":"Description","txt.help_center.views.admin.category_translations.form.name":"Name","txt.help_center.views.admin.category_translations.new.submit":"Add","txt.help_center.views.admin.content_moderation.all_content.radio_description":"All end-user contributed content must be approved before being published.","txt.help_center.views.admin.content_moderation.all_content.radio_label":"Moderate all content","txt.help_center.views.admin.content_moderation.form.explanation":"All end-user contributed content must be approved before being published.","txt.help_center.views.admin.content_moderation.form.label":"Content moderation","txt.help_center.views.admin.content_moderation.form.word_filter.input_label":"Separate words with commas. %{sample_list}","txt.help_center.views.admin.content_moderation.form.word_filter.input_label_no_sample":"Separate words with commas.","txt.help_center.views.admin.content_moderation.form.word_filter.sample_list":"Here is a sample list of restricted words.","txt.help_center.views.admin.content_moderation.form.word_filter.sample_list_popover":"Sample list of restricted words","txt.help_center.views.admin.content_moderation.form.word_filter.sample_list_url":"","txt.help_center.views.admin.content_moderation.word_filter.learn_more":"Learn more","txt.help_center.views.admin.content_moderation.word_filter.learn_more_url":"https://support.zendesk.com/hc/en-us/articles/203664466","txt.help_center.views.admin.content_moderation.word_filter.placeholder":"Type your words here...","txt.help_center.views.admin.content_moderation.word_filter.radio_description_v2":"End-user contributed content containing specific words must be approved before being published. %{learn_more}.","txt.help_center.views.admin.content_moderation.word_filter.radio_label":"Moderate words","txt.help_center.views.admin.content_moderation_types.form.explanation":"Enable moderation by word filter or moderation of all content.","txt.help_center.views.admin.escalations.cancel":"Cancel","txt.help_center.views.admin.escalations.new":"Create a ticket","txt.help_center.views.admin.escalations.show":"Ticket #%{ticket_id}","txt.help_center.views.admin.escalations.submit":"Create ticket","txt.help_center.views.admin.escalations.ticket.author":"%{author} (%{author} will receive an email notification)","txt.help_center.views.admin.escalations.ticket.create":"Create ticket","txt.help_center.views.admin.escalations.ticket.current_user":"%{user} (%{author} will not be notified)","txt.help_center.views.admin.escalations.ticket.description":"Description","txt.help_center.views.admin.escalations.ticket.link":"Ticket #%{ticket_id}","txt.help_center.views.admin.escalations.ticket.requester":"Who should be the requester of the ticket?","txt.help_center.views.admin.escalations.ticket.subject":"Subject","txt.help_center.views.admin.escalations.validation.body.required":"Enter a description","txt.help_center.views.admin.escalations.validation.subject.required":"Enter a subject","txt.help_center.views.admin.general_settings.request_comments_order.ascending":"Sort by oldest comment to newest","txt.help_center.views.admin.general_settings.request_comments_order.descending":"Sort by newest comment to oldest","txt.help_center.views.admin.general_settings.request_comments_order.input_description":"Change the default sorting for comments when a customer is looking at a request.","txt.help_center.views.admin.general_settings.request_comments_order.input_label_v2":"Set the default sorting for comments in my requests","txt.help_center.views.admin.google_analytics.form.enabling_google_analytics_article_url":"https://support.zendesk.com/hc/en-us/articles/4408828643098","txt.help_center.views.admin.google_analytics.form.hint":"Automatically adds Google Analytics tracking code on all pages. 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queues","txt.help_center.views.email_unsubscription_from_token.destroy.title":"Unsubscription successful","txt.help_center.views.email_unsubscription_from_token.no_such_subscription.message":"No such subscription. This could be because you have already unsubscribed.","txt.help_center.views.email_unsubscription_from_token.no_such_subscription.title":"No such subscription","txt.help_center.views.email_unsubscription_from_token.show.button":"Unsubscribe","txt.help_center.views.email_unsubscription_from_token.show.prompt.article":"Confirm that you would like to unsubscribe from this article","txt.help_center.views.email_unsubscription_from_token.show.prompt.moderatable_content":"Confirm that you would like to unsubscribe from the moderatable content in this Help Center","txt.help_center.views.email_unsubscription_from_token.show.prompt.post":"Confirm that you would like to unsubscribe from this post","txt.help_center.views.email_unsubscription_from_token.show.prompt.section":"Confirm that you would like to unsubscribe from this section","txt.help_center.views.email_unsubscription_from_token.show.prompt.topic":"Confirm that you would like to unsubscribe from this topic","txt.help_center.views.email_unsubscription_from_token.show.prompt.user":"Confirm that you would like to unsubscribe from this user","txt.help_center.views.email_unsubscription_from_token.show.title":"Unsubscription confirmation required","txt.help_center.views.external_content_mailer.crawler_completed_review_errors.body.indexing_information":"It can take up to 24 hours for failed pages to be indexed again. You can set pages that have been indexed to be included in your search results via the search settings.","txt.help_center.views.external_content_mailer.crawler_completed_review_errors.body.opening.one":"Your crawler %{strong_start}%{crawler_name}%{strong_end} failed to index %{strong_start}%{failed_page_total}%{strong_end} out of %{strong_start}%{page_total}%{strong_end} pages. %{strong_start}1%{strong_end} page was succesfully indexed. Download the CSV to review the errors.","txt.help_center.views.external_content_mailer.crawler_completed_review_errors.body.opening.other":"Your crawler %{strong_start}%{crawler_name}%{strong_end} failed to index %{strong_start}%{failed_page_total}%{strong_end} out of %{strong_start}%{page_total}%{strong_end} pages. %{strong_start}%{succeeded_page_total}%{strong_end} pages were succesfully indexed. Download the CSV to review the errors.","txt.help_center.views.external_content_mailer.crawler_completed_review_errors.body.text":"Your crawler %{crawler_name} failed to index %{failed_page_total} out of %{page_total}. Download the CSV to review the errors.\n\nIt can take up to 24 hours for failed pages to be indexed again. You can set pages that have been indexed to be included in your search results via the search settings.\n\nDownload CSV: %{report_url}\n\nGo to search settings: %{crawler_edit_url}\n\nDomain ownership: Validated\n%{domain}\n\nSitemap setup: Validated\n%{sitemap_url}\n\nFor more details, check out the crawler setup guide.\n\nThanks,\nThe Zendesk team\n","txt.help_center.views.external_content_mailer.crawler_completed_review_setup.body.introduction":"Your crawler %{strong_start}%{crawler_name}%{strong_end} wasn't able to index any pages. To resolve the issues, download the CSV file and review the errors.","txt.help_center.views.external_content_mailer.crawler_completed_review_setup.body.text":"Your crawler %{crawler_name} wasn't able to index any of your pages. To resolve\nthe issues, download the attached CSV file and review the errors.\n\nDownload CSV: %{report_url}\n\nTroubleshoot errors\n\nDomain ownership: Validated\n%{domain}\n\nSitemap setup: Validated\n%{sitemap_url}\n\nFor more details, check out the crawler setup guide.\n\nThanks,\nThe Zendesk team\n","txt.help_center.views.external_content_mailer.crawler_completed_review_setup.troubleshoot_errors_button":"Troubleshoot errors","txt.help_center.views.external_content_mailer.crawler_completed_successfully.body.introduction.one":"Good news, your crawler %{strong_start}%{crawler_name}%{strong_end} just indexed %{strong_start}1%{strong_end} page. You can download a CSV of the indexed page.","txt.help_center.views.external_content_mailer.crawler_completed_successfully.body.introduction.other":"Good news, your crawler %{strong_start}%{crawler_name}%{strong_end} just indexed all %{strong_start}%{page_total}%{strong_end} pages. You can download a CSV of all the pages indexed.","txt.help_center.views.external_content_mailer.crawler_completed_successfully.body.manage_search_results_info":"To manage how the indexed pages appear in your search results, go to your search settings.","txt.help_center.views.external_content_mailer.crawler_completed_successfully.body.text":"Good news, your crawler %{crawler_name} just indexed all %{page_total} pages. You can download a CSV of all the pages indexed.\n\nTo manage how the indexed pages appear in your search results, go to your search settings.\n\nGo to search settings: %{crawler_edit_url}\nDownload CSV: %{report_url}\n\nDomain Ownership: Validated\n%{domain}\nSitemap setup: Validated\n%{sitemap_url}\n\nFor more details, check out the crawler setup guide.\n\nThanks,\nThe Zendesk Team\n","txt.help_center.views.external_content_mailer.crawler_domain_verification_failed.body.opening":"The domain ownership for your crawler %{strong_start} %{crawler_name} %{strong_end} with domain %{domain} couldn't be verified.","txt.help_center.views.external_content_mailer.crawler_domain_verification_failed.body.text":"The domain ownership for your crawler %{crawler_name} for %{domain} couldn't be verified.\nMake sure the HTML meta tag with the domain verification is on your webpage.\n\nReview domain verification:\n* Copy domain verification tag\n* Add the HTML meta tag with the verification token to the root of your domain\n* Once updated, it can take up to 24 hours to index\n\nGet verification tag: %{crawler_edit_url}\n\nFor more details, see the crawler setup guide.\n\nThanks,\nThe Zendesk team\n","txt.help_center.views.external_content_mailer.crawler_domain_verification_failed.verification_steps.step_one":"Copy the domain verification tag.","txt.help_center.views.external_content_mailer.crawler_domain_verification_failed.verification_steps.step_three":"Once updated, it can take up to 24 hours to index.","txt.help_center.views.external_content_mailer.crawler_domain_verification_failed.verification_steps.step_two":"Add the HTML meta tag with the verification token to the root of your domain.","txt.help_center.views.external_content_mailer.crawler_domain_verification_failed.verification_steps.title":"Review domain verification","txt.help_center.views.external_content_mailer.crawler_domain_verification_failed_will_delete_records.body.indexed_content_info":"Content that was already indexed will still be available in your search results until %{records_deletion_day}.","txt.help_center.views.external_content_mailer.crawler_domain_verification_failed_will_delete_records.body.info":"If we are unable to verify ownership of %{domain} by %{records_deletion_day}, this content will no longer be searchable.","txt.help_center.views.external_content_mailer.crawler_domain_verification_failed_will_delete_records.body.text":"The domain ownership for your crawler %{crawler_name} for %{sitemap_url} couldn't be verified.\n\nIf we are unable to verify ownership of %{domain} by %{records_deletion_day}, this content will be deleted and no longer searchable.\n\nReview domain verification:\n* Copy domain verification tag\n* Add the HTML meta tag with the verification token to the root of your domain\n* Once updated, it can take up to 24 hours to index\n\nGet verification tag: %{crawler_edit_url}\n\nFor more details, see the crawler setup guide.\n\nThanks,\nThe Zendesk team\n","txt.help_center.views.external_content_mailer.crawler_run_completed.body.for_more_details":"For more details, check out %{anchor_start} the crawler setup guide. %{anchor_end}","txt.help_center.views.external_content_mailer.crawler_run_completed.body.for_more_details_troubleshoot":"For more details, see how to %{troubleshoot_anchor_start} troubleshoot for errors %{troubleshoot_anchor_end} or check out %{guide_anchor_start} the crawler setup guide. %{guide_anchor_end}","txt.help_center.views.external_content_mailer.csv_report_button":"Download CSV","txt.help_center.views.external_content_mailer.domain_ownership.verified":"Domain Ownership %{span_start}Verified%{span_end}","txt.help_center.views.external_content_mailer.domain_verification_failed.for_more_details":"For more details, see how to troubleshoot for errors or check out the crawler setup guide.","txt.help_center.views.external_content_mailer.footer":"Manage email notifications for this crawler.","txt.help_center.views.external_content_mailer.get_verification_tag_button":"Get verification tag","txt.help_center.views.external_content_mailer.salutation":"Hi %{owner_name},","txt.help_center.views.external_content_mailer.search_settings_button":"Search results settings","txt.help_center.views.external_content_mailer.sign_off":"Thanks,","txt.help_center.views.external_content_mailer.signature":"The Zendesk team","txt.help_center.views.external_content_mailer.sitemap_processing_failed.body.info":"If any of this content was previously crawled, it will continue to be searchable.","txt.help_center.views.external_content_mailer.sitemap_processing_failed.body.introduction":"The sitemap for %{strong_start}%{crawler_name}%{strong_end} couldn't be processed. Review your sitemap setup to make sure the latest content appears in your help center search results.","txt.help_center.views.external_content_mailer.sitemap_processing_failed.body.text":"The sitemap for %{crawler_name} couldn't be processed. Review your sitemap setup to make sure the latest content appears in your help center search results.\n\nIf any of this content was previously crawled, it will continue to be searchable.\n\nDomain ownership: Validated\n%{domain}\n\nSitemap setup: Failed\n%{sitemap_url}\n\nFor more details, check out the crawler setup guide.\n\nThanks,\nThe Zendesk team\n","txt.help_center.views.external_content_mailer.sitemap_processing_failed.troubleshoot_sitemap_button":"Troubleshoot sitemap","txt.help_center.views.external_content_mailer.sitemap_setup.failed":"Sitemap setup %{span_start}Failed%{span_end}","txt.help_center.views.external_content_mailer.sitemap_setup.validated":"Sitemap setup %{span_start}Validated%{span_end}","txt.help_center.views.help_center._topics.see_all_articles":"See all %{count} articles","txt.help_center.views.help_center._topics.show_all_articles":"Show all %{count} articles","txt.help_center.views.item._subscription.follow":"Follow {{item}}","txt.help_center.views.item._subscription.following":"Following {{item}}","txt.help_center.views.item._subscription.unfollow":"Unfollow {{item}}","txt.help_center.views.live_preview.article_body":"Preview content","txt.help_center.views.live_preview.article_section":"Preview section","txt.help_center.views.live_preview_bar.message":"{{#strong}}Preview mode.{{/strong}} Refresh to see the latest changes.","txt.help_center.views.live_preview_bar.resizer_label":"Toggles the live preview bar","txt.help_center.views.mentions.pop_up.mention_rate_limit_exceeded":"You are temporarily blocked from mentioning due to searching too frequently","txt.help_center.views.mentions.pop_up.mentionable_user_limit_exceeded":"You have reached the limit of mentionable users","txt.help_center.views.mentions_comment_mailer.subject":'You were mentioned in "%{article_title}" by %{author_name}',"txt.help_center.views.mentions_community_comment_mailer.subject":'You were mentioned in "%{post_title}" by %{author_name}',"txt.help_center.views.mentions_community_post_mailer.subject":'You were mentioned in "%{post_title}" by %{author_name}',"txt.help_center.views.mentions_mailer.notification_of_new_comment.introduction":"%{author_name} has mentioned you in a comment on the article %{article_title}.","txt.help_center.views.mentions_mailer.notification_of_new_comment.view_comment":"View the comment","txt.help_center.views.mentions_mailer.notification_of_new_community_comment.introduction":"%{author_name} has mentioned you in a comment on the post %{post_title}.","txt.help_center.views.mentions_mailer.notification_of_new_community_comment.view_comment":"View the comment","txt.help_center.views.mentions_mailer.notification_of_new_community_post.introduction":"%{author_name} has mentioned you in the community post %{post_title} under the topic %{topic_name}.","txt.help_center.views.mentions_mailer.notification_of_new_community_post.view_post":"View the post","txt.help_center.views.mobile.articles.show._comment_load_more_comments":"Load more comments","txt.help_center.views.mobile.layouts.go_to_full_site":"Go to full site","txt.help_center.views.mobile.layouts.header.cancel_link":"Cancel","txt.help_center.views.mobile.layouts.header.search_placeholder":"Search","txt.help_center.views.moderated_content_mailer.notification_of_new_content.body_v2":"You have received new content that requires moderation. %{moderation_queue_link}","txt.help_center.views.moderated_content_mailer.notification_of_new_content.footer_v2":"You are receiving this notification because you are subscribed to content moderation updates.","txt.help_center.views.moderated_content_mailer.notification_of_new_content.moderation_queue_link_text":"Content moderation queue.","txt.help_center.views.moderated_content_mailer.notification_of_new_content.subject":"New content to moderate","txt.help_center.views.navbar.add_article":"Add article","txt.help_center.views.navbar.add_category":"Add category","txt.help_center.views.navbar.add_section":"Add section","txt.help_center.views.navbar.add_topic":"Add topic","txt.help_center.views.navbar.admin":"Admin","txt.help_center.views.navbar.article_verification":"Article verification","txt.help_center.views.navbar.articles":"Articles","txt.help_center.views.navbar.brand_settings":"Brand settings","txt.help_center.views.navbar.community_badges":"User badges","txt.help_center.views.navbar.customize_design":"Customize design","txt.help_center.views.navbar.edit_article":"Edit article","txt.help_center.views.navbar.edit_category":"Edit category","txt.help_center.views.navbar.edit_section":"Edit section","txt.help_center.views.navbar.edit_topic":"Edit topic","txt.help_center.views.navbar.gather_settings":"Gather settings","txt.help_center.views.navbar.get_help":"Get help","txt.help_center.views.navbar.give_feedback":"Give feedback","txt.help_center.views.navbar.give_feedback_url":"https://support.zendesk.com/hc/en-us/community/topics/1260801308530","txt.help_center.views.navbar.guide_admin":"Guide admin","txt.help_center.views.navbar.help_center_language_settings":"Language settings","txt.help_center.views.navbar.help_center_settings":"Guide settings","txt.help_center.views.navbar.help_center_settings_v2":"Help center settings","txt.help_center.views.navbar.home":"Home","txt.help_center.views.navbar.knowledge_admin":"Knowledge admin","txt.help_center.views.navbar.manage_drafts":"Manage drafts","txt.help_center.views.navbar.open_agent_interface":"Open agent interface","txt.help_center.views.navbar.profile_button_label":"Click your profile icon to open the profile menu","txt.help_center.views.navbar.resizer_label":"Guide navigation","txt.help_center.views.navbar.search_settings":"Search settings","txt.help_center.views.navbar.show_article":"Show article","txt.help_center.views.navbar.show_category":"Show category","txt.help_center.views.navbar.show_section":"Show section","txt.help_center.views.navbar.show_topic":"Show topic","txt.help_center.views.navbar.show_user_profile":"Open user in Zendesk Support","txt.help_center.views.navbar.sign_out":"Sign out","txt.help_center.views.navbar.view_profile_2":"View profile","txt.help_center.views.new_spam_mailer.notification_of_new_spam.footer_v2":"You are receiving this notification because you are subscribed to spam updates.","txt.help_center.views.new_spam_mailer.notification_of_new_spam.manage_spam.link":"spam queue","txt.help_center.views.new_spam_mailer.notification_of_new_spam.manage_spam.text":"Our spam filter has detected new spam in the last two hours. Manage spam in your spam queue. %{spam_queue_link}","txt.help_center.views.new_spam_mailer.notification_of_new_spam.subject":"Spam detected","txt.help_center.views.notification_mailer.do_not_reply":"Please do not reply to this message. Email replies will not update Help Center content.","txt.help_center.views.notification_mailer.unsubscribe.link":"click here","txt.help_center.views.notification_mailer.unsubscribe.text":"If you want to stop these notifications %{link}.","txt.help_center.views.onboarding.guide.be_better":"Be better with bots","txt.help_center.views.onboarding.guide.be_better_description":"AI powered Answer Bot* can resolve high frequency, low-touch tickets by sending customers relevant articles while they wait for an agent.","txt.help_center.views.onboarding.guide.be_everywhere":"Give them the good stuff","txt.help_center.views.onboarding.guide.be_everywhere_description":"Give customers the most relevant answers and information automatically—and in context—for a faster self-service experience.","txt.help_center.views.onboarding.guide.bigger_picture":"Improve your info","txt.help_center.views.onboarding.guide.bigger_picture_description":"Measure and score the popularity and effectiveness of your content to see what needs work, and what you should write next.","txt.help_center.views.onboarding.guide.knowledge_to_work":"Get smarter as you go","txt.help_center.views.onboarding.guide.knowledge_to_work_description":"Capture your agents’ collective knowledge and build on it over time to respond to support requests more effectively.","txt.help_center.views.pagination.first":"First","txt.help_center.views.pagination.last":"Last","txt.help_center.views.pagination.next":"Next","txt.help_center.views.pagination.previous":"Previous","txt.help_center.views.plans.advanced_description":"Better self-service and productivity","txt.help_center.views.plans.answer_bot_manage":"Manage","txt.help_center.views.plans.answer_bot_trial_days_left.one":"1 day left in Answer Bot trial.","txt.help_center.views.plans.answer_bot_trial_days_left.other":"%{count} days left in Answer Bot trial.","txt.help_center.views.plans.answer_bot_trial_days_left.zero":"0 days left in Answer Bot trial.","txt.help_center.views.plans.contact_admin":"Contact your admin to select a plan.","txt.help_center.views.plans.downgrade.article_labels":"Article labels","txt.help_center.views.plans.downgrade.article_labels_description":"Labels will remain for any article that already has them. If you delete any labels after downgrading to Guide Lite, you will not be able to add any more labels.","txt.help_center.views.plans.downgrade.basic_branding":"Basic branding","txt.help_center.views.plans.downgrade.basic_branding_description":"Guide Lite only supports basic branding options like choosing your logo and modifying colors on your theme. Your theme will remain as you had it, but you'll no longer able to edit the code.","txt.help_center.views.plans.downgrade.basic_requests":"Basic request management","txt.help_center.views.plans.downgrade.basic_requests_description":"With Guide Lite, customers are able to submit support requests using the web form in Help Center. Customers and end users will no longer be able to view and manage their requests.","txt.help_center.views.plans.downgrade.customization_url":"https://www.zendesk.com/guide/#gallery","txt.help_center.views.plans.downgrade.default_language":"Only default language articles","txt.help_center.views.plans.downgrade.default_language_description":"If you downgrade, only articles in your default language will remain visible. All translated articles will be hidden.","txt.help_center.views.plans.downgrade.embeddables_url":"https://www.zendesk.com/embeddables/","txt.help_center.views.plans.downgrade.end_user_view":"End-user view restrictions","txt.help_center.views.plans.downgrade.end_user_view_description":"End-user view restrictions on sections will be preserved when you downgrade your plan. However, you will no longer be able to edit a section without removing the restrictions.","txt.help_center.views.plans.downgrade.kc_url":"https://www.zendesk.com/guide/features/knowledge-capture-app/","txt.help_center.views.plans.downgrade.multibrand":"Multibrand","txt.help_center.views.plans.downgrade.multibrand_description":"Each Help Center you have created will be preserved. However, you will no longer be able to modify a custom theme and there will be no advanced content hierarchy. All the above restrictions will apply if you downgrade.","txt.help_center.views.plans.downgrade.static_content":"Static content","txt.help_center.views.plans.downgrade.static_content_description":"Dynamic content in your custom theme will continue to work with Guide Lite. However, you won’t be able to modify your custom theme or update dynamic content after you downgrade.","txt.help_center.views.plans.downgrade_cta":"Downgrade","txt.help_center.views.plans.ended_subscription_info":"Based on changes to your subscription, Guide Advanced is no longer available.","txt.help_center.views.plans.ended_subscription_select":"Please confirm to downgrade to Guide Lite.","txt.help_center.views.plans.ended_trial_select":"Your trial has ended. Choose a plan now.","txt.help_center.views.plans.features.advanced":"Advanced","txt.help_center.views.plans.features.annual_prices":"Prices shown are billed annually. For prices billed monthly, %{click_here}.","txt.help_center.views.plans.features.annual_prices_click_here":"click here","txt.help_center.views.plans.features.answer_bot":"Answer Bot","txt.help_center.views.plans.features.answer_bot_description":"Increase your self-service efficiency by responding to customers' questions with relevant knowledge base articles using artificial intelligence.","txt.help_center.views.plans.features.answer_bot_url":"https://www.zendesk.com/answer-bot/","txt.help_center.views.plans.features.automatic_answers_description":"Leverage your Zendesk data to provide informed answers — automatically.","txt.help_center.views.plans.features.community":"Community","txt.help_center.views.plans.features.content_history":"Content history","txt.help_center.views.plans.features.content_history_description":"Keep track of changes to your content to ensure its integrity","txt.help_center.views.plans.features.content_history_url":"https://support.zendesk.com/hc/en-us/articles/115004698288","txt.help_center.views.plans.features.customer_facing_tickets":"Customer facing tickets","txt.help_center.views.plans.features.customer_facing_tickets_description":"Enable your customers to submit tickets via a web form, view their ticket activity, and manage their requests.","txt.help_center.views.plans.features.customer_facing_tickets_lite":"Submit a ticket","txt.help_center.views.plans.features.customer_facing_tickets_professional":"Submit, view, and manage tickets","txt.help_center.views.plans.features.customisation_advanced":"Fully customizable","txt.help_center.views.plans.features.customisation_basic":"Basic branding","txt.help_center.views.plans.features.integrated_knowledge_description":"Improve team efficiency by automating answers to simple, repetitive questions with machine-learning. 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